MyHCT – Password Management

The Password Management Service can be used by HCT students and staff if they have forgotten their password or want to change the password.
Staff and Students
This service is provided free of charge
  1. Click on Start Service to access the service.
  2. User has 2 options : Password Reset and Password Change
  3. User will be prompted to enter login ID in both cases to proceed further.
  4. User will be prompted to enter old password and new password, with confirmation of new password for the ‘Change Password’ option.
  5. To Reset the password, user will be prompted to enter login ID after which, an option to verify using a mobile call or mobile text needs to be chosen.
  6. Based on verification method, either an automated call will be received or an OTP via SMS to the provided number will be sent.
Contact Service Desk to report issues about this service:

  • Phone 02 6922 444
  • Email:
For any further inquiries related to e-services you can contact us on:

Start Service

Forgot password?